Trust is the product. Here is how we earn it.
Every policy that governs Truvasse, in plain language. Questions go to hello@truvasse.com.
Privacy Policy
How Truvasse collects, uses, protects and shares personal information, including evidence, identity and biometric data processed for customer organisations.
Terms of Service
The terms that govern use of the Truvasse evidence trust platform by organisations and their authorised users.
Acceptable Use Policy
What organisations and users may and may not do with the Truvasse evidence trust platform.
Cookie Policy
The cookies and similar technologies Truvasse uses on its website and platform, and how to control them.
Security and Compliance
How Truvasse protects evidence: organisation isolation, encryption, short-lived file links, fingerprinted append-only records, controlled security changes and dedicated deployments.
Responsible Use
How Truvasse forensic signals should be used: what they mean, their limits, and why a person always makes the decision.
Subprocessors
The service providers Truvasse uses to host and operate its platform and website.
Data Retention
How long Truvasse keeps evidence, account and security records, and how retention and deletion are governed by customer configuration and agreement.
Accessibility
Truvasse’s commitment to accessible design, the practices it follows, and how to report an accessibility barrier.
Marketing Communications
How Truvasse handles marketing email, opt-out, transactional messages and outreach into new regions.
Compliance
Truvasse’s compliance posture, the frameworks it is designed to support, and its policy against overclaiming certifications.
AI and Human Review
What AI-assisted features may and may not do in Truvasse, and the boundary that keeps consequential decisions with authorised humans.
Forensics Disclaimer
What Truvasse forensic findings do and do not mean, their limits, and why an authorised reviewer always makes the decision.
Report a Vulnerability
How to report a security vulnerability to Truvasse, the rules for good-faith testing, and how reports are handled.