Legal and trust

Acceptable Use Policy

Effective 26 October 2026

Truvasse handles sensitive evidence about real people. This policy sets the rules that keep it trustworthy. It forms part of our Terms of Service.

You must not use Truvasse to

  • Collect evidence about anyone without a lawful reason and any notice or consent the law requires.
  • Make or support decisions that unlawfully discriminate against people based on protected characteristics.
  • Treat a forensic signal as an automatic rejection, or deny someone credit, housing, employment or services based on Truvasse findings alone.
  • Test, refine or "train" forged or altered documents against Truvasse in order to evade detection, here or anywhere else.
  • Upload malware, or content you have no right to share.
  • Share evidence upload links publicly or with anyone other than the person they were issued to.
  • Harass, threaten, stalk or intimidate anyone, including people who submit evidence.

You must not attempt to

  • Access accounts, workspaces, evidence or records you are not authorised to see.
  • Bypass sign-in, permissions, rate limits, bot protection or other security controls.
  • Probe, scan or load test the platform, or reverse engineer, scrape or copy it, without our written permission.
  • Resell, sublicense or provide Truvasse to others as a service without a written agreement with us.

Reporting and enforcement

To report misuse or a security concern, email hello@truvasse.com. We may investigate suspected violations, remove content, and suspend or end access where needed to protect people, evidence or the platform.

More policies