Responsible Use: signals, not verdicts

What a finding means

Each finding names the area it came from, the method used, where in the file it was found, and an attention level. Truvasse also notes innocent explanations where they exist, because many signals have ordinary causes such as a file being re-saved, scanned or exported from another system.

What a finding does not mean

• A finding is not proof that a document is fake or that a person acted dishonestly.
• No findings is not proof that a document is genuine. Some alterations leave no trace.
• Truvasse never labels a document or a person as fraudulent, and its assistant declines to give such verdicts.

How to use findings fairly

• Have a trained person review every finding in context before deciding.
• Give the person who submitted the evidence a chance to explain or replace a document before you decide.
• Record the reason for your decision. It becomes part of the defensible record.
• Never make an eligibility decision about a person on Truvasse findings alone.

Our commitments

• We describe only capabilities that exist in the product today.
• We do not change past findings. Improvements to our methods produce new, separately recorded runs.
• We do not sell evidence or biometric information or use it to train models for anyone else.

See also our Terms of Service and Acceptable Use Policy.